COVID-19 Updates

During the pandemic, business has been great but USPS has taken a drastic hit! I received notification from a few customers that their package was re-routed or delayed. I pride myself on excellent customer service given my background in retail/customer service. I wanted to let you know that we apologize for any delay in shipping. Below are a few tips I suggest you take if you order:

If you order priority mail, note that your order will take a few extra days. USPS has sent packages from Delaware (where With One L operates) to the destination area of Philadelphia, and back to Wilmington! This is INSANE but totally out of our control.
Please contact USPS for any delay in shipping or if you choose Priority Mail shipping, please check your tracking on the USPS website.
Please allow a few additional days for your package to arrive before reporting to me. First class and priority mail takes at least 1-3 business days. Due to COVID-19 and the defunding of the USPS, service centers aren't operating at their highest capacity and there will be a slight delay.
If your package has tracking, please report any lost/stolen packages to USPS for your refund!!! USPS will open an investigation and refund you your money! WITH ONE L is not responsible for the USPS mistakes.
If any packages are returned to me, I will resend the shipment at NO ADDITIONAL COST TO YOU!
I will try my best to work/assist you in searching for your package in contacting USPS because I have a personal connection with most of my customers but as I am trying to grow With One L, I can not check up on each order.
Please allow at least a week to receive your package before ordering. Yes my processing time is super fast, same day even, but USPS will not be the same.

I appreciate you all and I pray you understand in these times. I continue to thank you for your business because without you, there would be no With One L! Thank you for believing in modesty and me!